I'm dyeing some more batches of roving, including some light-as-air kid mohair/Border Leicester that I got from Mindy. The first one flew out of my shop as soon as I listed it! I listed some more laceweight and this weekend will be skeining some sock yarn. Now that Stitches is over, I should be able to update the Etsy shop a bit more frequently.
A Good Customer Service Experience
I highly recommend products by Fricke Enterprises. I have two of their sturdy wooden machines (including a jumbo ball winder that I love). After a piece unexpectedly broke off one of them, I emailed the company and received a response from one of the owners. She immediately shipped out a replacement part. Oddly, the replacement part broke in the same fashion, and she shipped me another replacement part, modified a bit to try to prevent a third breakage. Customer service is not dead! It is alive and well at Fricke Enterprises.
7 comments:
That corrie you're spinning looks great!
I found the same thing with my Jumbo Ball Winder. Anyquestions are answered personally and in a frindly way. I will definitely be spending more money with them.
Ack! Etsy is offline this weekend!
I've been working at a couple of shows where Fricke has been and they really are the nicest people.
Carol have you used (or seen) the Fricke Heavy Duty Skein Winder? Apparently it's a great tool: sturdy, realiable, built-in yardage counter.
I have the Fricke skein winder with the counter and it's a wonderful tool and for what it is, reasonably priced. I highly recommend it to anyone who spins. You need this and as far as I know, Fricke is the only company that makes anything like it. I would love to own the ball winder, though. I have that crappy Japanese winder and it leaves a lot to be desired.
Is there a place on the internet that compares wool yarns? Not brands, but Merino, Corriedale, etc. Next to skin wearability, subject to pilling etc. Are those things due to the type of wool or the spinning process? Thanks for any info.
That's good to hear. My fricke should be here by Tuesday!
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